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Old 04-06-2013, 06:25 PM   #1
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Aside from my dealerwho at Redwood can address the noise in the jack system?
Also who do I contact about a factory tour?
Thanks to anyone or everyone that can help.
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Old 04-06-2013, 06:40 PM   #2
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the noise has been addressed under several topics. Due a search on Lippert and you see how many have the problem. You can set up a tour from the Redwood site.
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Old 04-06-2013, 08:49 PM   #3
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I asked how many have the problem on RV net - and it sounds pretty wide spread - anything with Lippert. The only ones exempt are Lifestyle that use the 4-point Big Foot, but they have their own issues.

It's Lippert that needs to come up with the fix, but they are getting in deep with each frame that rolls off the line. It will probably end up being a fix we have to buy after warranty runs out, like the X-Factor retrofit fox for the Mor-Ryde LRE suspension system that crack the webbing in the frame (not Redwood).
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Old 04-07-2013, 12:59 AM   #4
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Be sure to complain and to document, document, document...someday we may have to file a class action suit
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Old 04-07-2013, 08:52 AM   #5
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Is this normal after storage?
Opened up the coach yesterday (Sat) and all made it through our lovely CT winter, that is until I put the rear slides out. Turned on the battery switch checked everything and pushed the button for the rear slides only, went outside and the tripod pin jack was hanging in the air about six to eight inches off the ground. Disconnected the jack, moved it to the side and tried to re-level. Hmmmm the fun began, the process went through at least five or six complete phases never stopping to the point where all the jacks were fully extended. Quite a sight if you've ever seen it. I paniced finally during the process and manually lowered it only to have it do it all over again. Called the dealer and no one was available to help so I continued for another half hour…walking away between events and then a "The perfect cycle" after many tries.
Question is why did the jacks pick up the front, the coach weight never changed?
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Old 04-07-2013, 09:12 AM   #6
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We've had a similar problem and from what we've found is the front of the Redwood needs to be higher than its rear when starting the auto level procedure. Kind of like when you are unhooking your TV. Don't know if will help, but here is a copy of the LCI manual. Best of luck.



LCI LEVEL-UP WITH AUTOMATIC LEVELING
OPERATION AND SERVICE MANUAL
LIPPERTCOMPONENTS, INC.
WARNING!
FAILURE TO ACT IN ACCORDANCE WITH THE FOLLOWING MAY RESULT IN SERIOUS
PERSONAL INJURY OR DEATH.
THE USE OF THE LCI LEVEL-UP WITH AUTOMATIC LEVELING SYSTEM TO SUPPORT THE
UNIT FOR ANY REASON OTHER THAN WHICH IT IS INTENDED IS PROHIBITED BY LIPPERT’S
LIMITED WARRANTY. THE LIPPERT LEVELING SYSTEM IS DESIGNED AS A “LEVELING”
SYSTEM ONLY AND SHOULD NOT BE USED TO PROVIDE SERVICE FOR ANY REASON UNDER THE
COACH SUCH AS CHANGING TIRES OR SERVICING THE LEVELING SYSTEM.
LIPPERT COMPONENTS, INC. RECOMMENDS THAT A TRAINED PROFESSIONAL BE EMPLOYED
TO CHANGE THE TIRE ON THE UNIT. ANY ATTEMPTS TO CHANGE TIRES OR PERFORM OTHER
SERVICE WHILE UNIT IS SUPPORTED BY THE LCI LEVEL-UP WITH AUTOMATIC LEVELING
SYSTEM COULD RESULT IN DAMAGE TO THE 5TH WHEELAND/OR CAUSE SERIOUS INJURY OR
DEATH.
WARNINGS!
> BE SURE TO PARK THE UNIT ON SOLID, LEVEL GROUND.
> CLEAR ALL JACK LANDING LOCATIONS OF DEBRIS AND OBSTRUCTIONS. LOCATIONS
SHOULD ALSO BE FREE OF DEPRESSIONS.
> WHEN PARKING THE UNIT ON EXTREMELY SOFT SURFACES, UTILIZE LOAD DISTRIBUTION
PADS UNDER EACH JACK.
> PEOPLE AND PETS SHOULD BE CLEAR OF UNIT WHILE OPERATING LEVELING SYSTEM.
> BE SURE TO KEEP HANDS AND OTHER BODY PARTS CLEAR OF FLUID LEAKS. OIL LEAKS IN
THE LIPPERT LEVELING SYSTEM MAY BE UNDER HIGH PRESSURE AND CAN CAUSE SERIOUS
SKIN PENETRATING INJURIES.
> NEVER LIFT THE UNIT COMPLETELY OFF THE GROUND. LIFTING THE UNIT SO THE WHEELS
ARE NOT TOUCHING GROUND WILL CREATE AN UNSTABLE AND UNSAFE CONDITION.
BASIC JACK OPERATION
1. Front jacks or Landing gear jacks.
2. Level-Up jacks.
Landing gear jacks can be operated any time the system is “ON” but NOT in the “AUTO MODE.” By
pushing the “FRONT” button, both front or landing gear jacks can be extended. If the touch panel is
put in the “RETRACT” mode, indicated by the orange illuminated LED next to the “RETRACT” button, the
front jacks can be retracted together by pushing the “FRONT” button.
The Level-Up jacks operate when the “AUTO MODE” is activated or the touch panel is in the
“MANUAL MODE.” Once system is in “MANUAL MODE,” pressing the “REAR” button will extend all
Level-Up jacks at the same time. Press the “LEFT” or “RIGHT” buttons to operate Level-Up jacks to
move on the left or right side of the coach, respectively.
PRIOR TO OPERATION
The leveling system shall only be operated under the following conditions:
1. The unit is parked on a reasonably level surface.
2. Be sure all persons, pets and property are clear of the coach while LCI Level-Up Automatic
System is in operation.
D
Fig. 3 Touch Panel - Unit Level
DROPPING OFF UNIT
1. Push touch panel “ON/OFF,” Fig. 2(A) to turn system on. LCD Screen lights up, Fig. 2(B).
2. LCD will display status … “NOT READY JACKS: UP”
NOTE: Orange arrow lights, Fig. 2(C) may come on, indication the current disposition of the unit,
in this case the FRONT and RIGHT sides of the unit are low.
3. Push “FRONT BUTTON” to extend landing gear jacks and lift front of vehicle to take the weight
of the 5th wheel off of the hitch.
4. Uncouple the fifth wheel connection on the tow vehicle.
5. Pull tow vehicle away and park at a safe distance.
6. Push “AUTO LEVEL.” The unit will commence to auto level by setting the landing gear jacks
close to level. The driver side rear jack will then extend and touch the ground, followed by
the passenger side rear jack. There may be several level checks from the system at this time.
7. When auto level is complete, LCD indicates “READY - Jacks: Down” and the green light in the
middle of the jack buttons will light Fig. 3(D).
8. Push “ON/OFF” button to turn system off or system will time out and shut off automatically.
Fig. 2 - Touch Panel
RECONNECTING THE UNIT TO A TOW VEHICLE
1. Be sure main power switch “ON.”
2. LCD display will indicate “READY: JACKS DOWN.”
3. Push “LEFT” and “RIGHT” buttons at the same time.
4. Unit will raise up to the point where the AUTO LEVEL was started, (normal starting point from
where it was disconnected from the tow vehicle.
5. Connect tow vehicle and make sure 5th wheel and pin are connected and locked.
6. Push “UP” arrow until” AUTO RETRACT” appears in LCD screen.
7. Push “ENTER.” System will immediately retract all jacks.
B A
C
MANUAL OPERATION, HYDRAULIC
1. Front jacks
NOTE: The front jacks will operate manually any time system is “ON” except “AUTO MODE.”
1) Push “ON/OFF” to turn system on.
2) Push “UP” ARROW once or until screen reads “MANUAL MODE.”
3) Push “ENTER” once while screen reads “MANUAL MODE.”
4) Push “FRONT” to extend front landing gear legs.
5) Push “RETRACT” and orange LED, Fig. 6, comes on.
6) Push “FRONT” to retract front landing gear legs:
NOTE: If orange LED is on legs will retract
If orange LED is off legs will extend
7) Push “ON/OFF” to turn system off.
8) After 3 minutes system will turn off by itself.
2. Level-Up jacks - EXTEND
a. Turn “ON/OFF” button “ON.”
b. Push scroll arrow to display “MANUAL MODE,” see Fig. 4
c. Push “ENTER,” see Fig. 4. “MANUAL MODE” displayed, Fig. 5
Level-Up jacks - RETRACT
e. To retract , push “RETRACT” (orange LED lights up), see Fig. 6
f. Push “REAR” to retract all Level-Up jacks.
g. To extend, the “RETRACT“ light should be “OFF.”
NOTE: By pushing “RIGHT,” both passenger side Level-Up jacks operate; pushing “LEFT,” both
driver’s side Level-Up jacks operate and so on.
NOTE: The side to side movement in manual mode is limited to 5o of tilt.
ZERO SETTING THE CONTROL
1. Turn “ON/OFF” button “OFF”
2. Push “FRONT” button 10 times,
3. Push “REAR” button 10 times
4. Control will flash and beep, LCD says “ZERO POINT CALIBRATE”
5. To memorize this level condition , press “ENTER”
6. LCD says “ZERO POINT STABILITY SUCCESSFULLY SET”
7. The control will then turn off.
8. Turn “ON/OFF” on to commence operation.
REPLACEMENT COMPONENTS
195860 - LEVEL-UP JACK
177094 - CARTRIDGE VALVE
176954 - SPADE COIL
194712 - 4-WAY MANIFOLD
241314 - TOUCH PAD HARNESS
241318 - 9 PIN HARNESS
241317 - CONTROLLER TO SATELLITE HARNESS
234802 - TOUCH PAD
232201 - SATELLITE LEVEL SENSOR
241129 - LEVEL-UP CONTROLLER
142927 - PSI SWITCH
118246 - TROMBETTA MOTOR SOLENOID
138421 - RED RESTRICTED FLOW BLOCK
Fig. 5
Fig. 4
Fig. 6
WIRING SCHEMATIC
Fig. 7
MANUAL OVERRIDE
The LCI Level-Up Automatic Leveling System can be manually operated with an electric drill. In the
event of electrical or system failure, this manual method of extending and retracting the jacks can
be used. See the instructions below.
3. Remove protective label, See Fig 10.
4. Using a standard hex bit, insert into
auxiliary drive device, i.e. cordless drill or
power drill
5. Insert hex bit into coupler found under
protective label, Fig. 10.
6. Run drill forward or clockwise to extend
jacks and in reverse or counterclockwise to
retract jacks.
Fig. 10
1. Locate the blocking valves the jacks to
be operated. See Figs. 7 & 8 for location
of leveling, slideout and landing gear jacks.
2. Using a 5/32” Allen wrench, manual
open the valve by turn the manual override
set screw in the end of the valve
clockwise.
7. Be sure to turn manual override set
screw back to the counterclockwise position
after extending or retracting landing gear.
Fig. 8
WIRING DIRECTIONS
241314 - 3-position harness - Controller to Satellite
241318 - 9-position harness - Controller to Pump Connections
Deutsch Connector to PSI Switch
Grey Wire to Hydac Valve on Hydraulic Landing Leg
Purple Wire to R/S Level-Up Hydac Valve
Blue Wire to C/S Level-Up Hydac Valve
Red Wire to Power(+)
White Wire to Ground(-)
Green to Retract Spade Connector on Pump Motor Solenoid.
Yellow to Extend Spade Connector on Pump Motor Solenoid.
241316 - 4-position harness - Controller to Touch Panel
WARNING:
Your coach should be supported at both front and rear axles with jack stands before
working underneath. Failure to do so may result in personal injury or death.
6. If jacks are down for extended periods, it is recommended to spray exposed leveling jack rods with
a silicone lubricant every seven days for protection. If your coach is located in a salty environment, it
is recommended to spray the rods every 2 to 3 days.
IF YOU HAVE ANY PROBLEMS OR QUESTIONS CONSULT YOUR LOCALAUTHORIZED
DEALER OR CALL LIPPERT AT:
(866) 524-7821.
031411-revB
ERROR DISPLAY IN LCD
1. If an error occurs before or during operation, the error will be displayed in the LCD and a
“buzzer “ will sound
2. The errors that will be displayed are.
a. “EXCESS ANGLE” > relocate the unit.
b. “BAD CALIBRATION” > bad zero point.
c. “FEATURE DISABLE”
d. “LOW VOLTAGE”
e. “OUT OF STROKE” > relocate the unit.
f. “EXTERNAL SENSOR” > bad connection to rear remote sensor.
g. “JACK TIME OUT” > system could not level in expected time, check for obstructions, leaks,
fluid level and voltage to pump motor under load.
h. “AUTO LEVEL FAILURE” > retry.
i. “STABILIZER TIME”> rear stabilizers ran too long … bad motor or connections.
j. “NOT CONFIGURED” > unit was not zeroed properly.
k. To clear error, push “ENTER” > if error remains, it will appear again.
FLUID RECOMMENDATION
The Lippert Hydra-Electric 5th Wheel Leveling System is pre-filled, primed and ready to operate
direct from the manufacturer. Please consult with the manufacturer of your unit for the fluid type in
your hydraulic unit.
PREVENTATIVE MAINTENANCE PROCEDURES
1. Change fluid in RESERVOIR ONLY every 36 months.
a) Check fluid only when jacks are fully retracted.
b) Always fill the reservoir with the jacks in the fully retracted position. Filling reservoir
when jacks are extended will cause reservoir to overflow into its compartment when jacks
are retracted.
c) When checking fluid level, fluid should be within ¼” of fill spout lip.
2. Check the fluid level every month.
3. Inspect and clean all Pump Unit electrical connections every 12 months. If corrosion is evident,
spray unit with WD-40 or equivalent
4. Remove dirt and road debris from jacks as needed.
5. If jacks are down for extended periods, it is recommended to spray exposed leveling jack rods
with a silicone lubricant every seven days for protection. If your coach is located in a salty
environment, it is recommended to spray the rods every 2 to 3 days.
IF YOU HAVE ANY PROBLEMS OR QUESTIONS CONSULT YOUR LOCALAUTHORIZED
DEALER OR CALL LIPPERT - (574)537-8900.
061112-revCEdited by: Adamsvr
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Old 04-07-2013, 09:17 AM   #7
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Does RW give us this with our unit?
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Old 04-07-2013, 10:27 AM   #8
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No, Redwood does not provide this manual. I looked it up on the web at

http://www.lci1.com/index.php?option...175&Itemid=104

Other important parts of this manual is setting the zero point for level of your RV, the care and maintenance, and the requirements to replace the fluid every 36 months, as well as cleaning the jacks.Edited by: Adamsvr
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Old 04-07-2013, 12:41 PM   #9
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Quote:
Originally Posted by Adamsvr
No, Redwood does not provide this manual. I looked it up on the web at

http://www.lci1.com/index.php?option...amp;Itemid=104

Other important parts of this manual is setting the zero point for level of your RV, the care and maintenance, and the requirements to replace the fluid every 36 months, as well as cleaning the jacks.




If you have the dvd for the level up system, the instructions are on it.



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Old 04-07-2013, 01:42 PM   #10
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Thanks ALL very much.
Tried to run the dvd on both my Mac and the dvd in the unit and got zilch. I did print out the instructions but the puzzeling thing to me was the raising of the front jacks during deployment of the rear slides.? The fluid is fine and the legs are clean. One thing that may have contributed is the fact (noted on the service area door) it was cold and the jacks haven't been worked since November. All in all had a great weekend and I wasn't in my stix'n'brix. God we couldn't wait to get everything running again.
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