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Old 05-06-2019, 09:59 PM   #11
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OKAY popped it out and disconnected like Lippert email said. Connected back up and got error message that I couldn't acknowledge or turn off the panel. I also went out and bought a new deep cycle battery because mine were old and I was suspect of them, didn't make a difference. Now I have no battery worries. So I hopefully I'll have a new panel on the way. Would sure like to know the failure mechanism. It's not like this thing is on all the time, I've probably only used it 30-40 times per year. My trailer is only 4 years old.
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Old 05-07-2019, 03:05 PM   #12
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Lippert sent me the link to order a new panel. Can't believe the part costs $262.00. Can't move the trailer without it. WOW. They said they have updated the panel. I sure hope they made it more durable. Had to re-do the because after I placed the order, you can set up an account, which I did. They sent me a welcome email with a 10% code, so I went back and was able to re-order and apply the discount.
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Old 05-07-2019, 11:01 PM   #13
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Originally Posted by robkathybat View Post
Lippert sent me the link to order a new panel. Can't believe the part costs $262.00. Can't move the trailer without it. WOW. They said they have updated the panel. I sure hope they made it more durable. Had to re-do the because after I placed the order, you can set up an account, which I did. They sent me a welcome email with a 10% code, so I went back and was able to re-order and apply the discount.

Glad you found the part easy!!!! Hope it works. Ours acts up also every now and then but is still working.
Would you mind sharing the link here?


Steve
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Old 05-08-2019, 05:28 PM   #14
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Sure here it is


https://store.lci1.com/ground-contro...ad-421484.html


They wrote in the email that the touch pad has been updated. It looks different but operates the same. and they changed the design so they are the same across the board


I would really like to know how many of these touch pads are failing and what exactly causes the failure. They aren't in a particularly rough service. And they aren't cheap. Lippert provided no information.


I've asked for voltage information for the 4 pin connector so I can make sure I have nothing else going on like mouse damage.
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Old 05-10-2019, 11:45 PM   #15
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I have my new touch pad but have not connected it because the voltage reading I got between the green and red wire was battery voltage not the signal 5-7V Lippert first told me it should be. When i wrote them that they said all the voltages were correct???? So now I don't know is green to red battery voltage or signal voltage 5-7V


this is what the first told me:

Green is ground wire
Black is power wire and should have 12 volts plus
Red is signal wire and should have 5-7 volts
Yellow is signal wire and should have 5-7 volts


I am worried I'll fry my new $270 touch pad if I plug it in.
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Old 05-20-2019, 10:16 PM   #16
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Well my saga continues. I am now told that my controller needs to be replaced. That's another $727.00 not including shipping that I have to spend. What is wrong with these Lippert components? I thought Lippert was a good company, providing quality RV parts. I'm fed up!
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Old 05-20-2019, 10:44 PM   #17
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Well my saga continues. I am now told that my controller needs to be replaced. That's another $727.00 not including shipping that I have to spend. What is wrong with these Lippert components? I thought Lippert was a good company, providing quality RV parts. I'm fed up!


LCI builds and sell the RV industry the bare minimum . Like you I have no use for there parts......
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Old 05-21-2019, 12:20 AM   #18
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Maybe you don't need the new panel after you replace controller and Lippert will take it back and refund $$$$
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Old 06-23-2019, 04:25 PM   #19
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Update. Lippert sent me new control panel at no cost, I am very appreciative of that. I finally got a chance to get out to the trailer and install, wasn't looking forward to bending my way up above the generator housing through the battery compartment, but it wasn't all that bad really. 2 torx screws and old one came out and new controller installed. I connected the new touch panel that I bought and walla it worked. I hope this never happens again, especially if we are camping, don't know what I would do.
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