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Old 10-29-2014, 03:54 PM   #1
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Issues with Lights

Has anyone else had problems with the interior roof lights failing due to bad connections, we have had four already replaced with another six that have failed since?
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Old 10-29-2014, 04:21 PM   #2
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Our RW had major halogen replacement issuses due to being in the dealers show room with all the lights on for demo. after they were replaced no more issues.
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Old 10-29-2014, 04:50 PM   #3
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What year, Halogen or LED, lights do you have?

What is the failure?

Just curious. We haven't had any issues.
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Old 10-29-2014, 08:10 PM   #4
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We have a '13 with halogen lights, no issues with either the lamps or the lens covers. As the halogens burn out we replace then with LED's.
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Old 10-29-2014, 08:10 PM   #5
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2014 model year, they are Halogen, it is the connection that is failing due to vibration on road, dealer already replaced four with digital, now we have six more failed and not able to get a response from Redwood !!
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Old 10-29-2014, 08:15 PM   #6
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Is the issue one of wiring, defective receptacles or lamps. If you resolve the problems by replacing lamps I would not think it is a Redwood issue. If on the other hand it is something caused by materials or workmanship, well that is a production issue and should be addressed by Redwood or your dealer under warranty.
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Old 10-29-2014, 08:25 PM   #7
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Don't understand why you think it is not a Redwood issue, don't you expect the lights to work when you buy a new RV ?
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Old 10-29-2014, 08:36 PM   #8
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what is actually failing? Is the connection falling off, breaking, structurally failing?

I'm curious, because this is the first post I have seen with the issue and vibration would seem to impact a lot of other stuff before it go to the lights.
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Old 10-29-2014, 08:46 PM   #9
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I do not know exactly what is failing sometimes you can get the light to come on by tapping the glass, I know the dealer asked Redwood to authorize the replacement of all the lights to Digital because they apparently were aware of a quality issue from a certain vendor, that why they switched to digital on new production. Redwood declined to authorize the work.
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Old 10-29-2014, 08:47 PM   #10
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I didn't say it wasn't a Redwood issue... I said it was definitely an issue IF the problem is fixtures or wiring

If the problem is the bulbs then I don't see this as a problem that Redwood needs to address. They are light bulbs, halogen light bulbs to boot which have a horrible life expectancy. If they were LED's I might have different expectations.

I would never expect Redwood, or any other RV manufacturer including Newell or Prevost to be responsible for replacing my light bulbs, nor would I expect a home builder to replace the light bulbs in a S&B house.

Is it an inconvenience that so many bulbs have burned out...yes, is it a manufacturing issue...maybe, but you don't know until you check it out. Replace the bulbs, if the problem continues then you know you have a significant issue.
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