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Old 05-15-2018, 05:06 PM   #1
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Join Date: Mar 2018
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How to verify if Warranty period still active?

Hi,
I purchases a used 2017 36RL and I registered it on the Redwood site. The text on the site claims that if I register the original 2 year warranty would apply. I don't see any phone numbers for Redwood (Crossroads, Keystone) and when I use the "contact us" message all I get in return is that they will forward my request to a local dealer.
Does anyone have an actual phone number for service/warranty info at Redwood?
Thanks
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'17 Redwood 36RL and '19 GMC Sierra 3500 DRW for retirement "snow-birding" and travel! Me, wife and 2 small dogs.
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Old 05-16-2018, 10:14 PM   #2
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Join Date: Mar 2018
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HI,
I was able to obtain a number to get in touch with Redwood (from the dealer I purchased from) who got me to someone in Keystone customer support. They used my VIN to tell me that my Redwood backed 2 year warranty is good until March 2019 since I registered as the second owner on the Redwood site. The number is 888-521-4705.
Of course I haven't tried to use the warranty yet but I thought I would provide an update.
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'17 Redwood 36RL and '19 GMC Sierra 3500 DRW for retirement "snow-birding" and travel! Me, wife and 2 small dogs.
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