Reply
 
Thread Tools Search this Thread Display Modes
 
Old 03-16-2015, 11:19 PM   #1
Senior Member
 
Join Date: Feb 2013
Posts: 1,856
Gelcoat crack

Well. It finally happened. I just inspected the coach and found the dreaded crack in the sidewall at the corner of the front slide-out, on the passenger side. The driver's side is fine. Do I recall that someone took their coach to the factory service center and they fixed both sides even though only one side had the crack? I spoke to my dealer today and they said RW would only authorize the repair on the one side and that the 2+5 year warranty would cover any further cracking.
__________________
2012 F350 KR CC DRW w/ some stuff
2013 36FL
Cindy and Tom, Toby and Kasey (our Berner and Newfie)
Oh...I forgot the five kids.
spindrift is offline   Reply With Quote
Old 03-17-2015, 01:28 AM   #2
Site Team
 
Dave&Ginny's Avatar
 
Join Date: Jan 2012
Posts: 5,379
Tom,

Redwood is aware of this problem and they should fix it. They fixed mine before I had a problem while it was at the service center for other repairs. Call the service center yourself and get them to call your dealer.
__________________
SOB "The RV Wiseguy"
Dave&Ginny is offline   Reply With Quote
Old 03-17-2015, 01:35 AM   #3
Senior Member
 
Join Date: Feb 2013
Posts: 1,856
Quote:
Originally Posted by Dave&Ginny View Post
Tom,

Redwood is aware of this problem and they should fix it. They fixed mine before I had a problem while it was at the service center for other repairs. Call the service center yourself and get them to call your dealer.
Dave...did RW also fix the side that didn't crack?
spindrift is offline   Reply With Quote
Old 03-17-2015, 01:39 AM   #4
Site Team
 
Dave&Ginny's Avatar
 
Join Date: Jan 2012
Posts: 5,379
neither of mine were cracked. I just picked it up at the service center and it was fixed so I think there was a service bulletin on it.
__________________
SOB "The RV Wiseguy"
Dave&Ginny is offline   Reply With Quote
Old 03-17-2015, 02:12 AM   #5
Senior Member
 
Rick and Mindy's Avatar
 
Join Date: Feb 2013
Posts: 1,397
Quote:
Originally Posted by Dave&Ginny View Post
neither of mine were cracked. I just picked it up at the service center and it was fixed so I think there was a service bulletin on it.
Dave, I had mine at the Service Center after yours, and one of the things on my checklist was the possible crack that has been surfacing on some of the Redwoods. I asked the Service Center if they would install the trim piece so that I would not have to worry about it in the future. They refused and said that they would do it if it did crack, but not just as a precaution. Of course that was when Rick Drinkwine was there.
__________________
Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
Rick and Mindy is offline   Reply With Quote
Old 03-17-2015, 02:59 AM   #6
Senior Member
 
rob_fla's Avatar
 
Join Date: Jan 2014
Posts: 1,645
Quote:
Originally Posted by spindrift View Post
Well. It finally happened. I just inspected the coach and found the dreaded crack in the sidewall at the corner of the front slide-out, on the passenger side. The driver's side is fine. Do I recall that someone took their coach to the factory service center and they fixed both sides even though only one side had the crack? I spoke to my dealer today and they said RW would only authorize the repair on the one side and that the 2+5 year warranty would cover any further cracking.
The only Redwood models that get the "Crack" fix on both sides is the FL models since they have two slides on the front.
All other models only have the bedroom slide on one side, no slide on the other side, no crack issue.
Our 2014 38FL has the "Crack" fix on both front slides.
__________________
Robert & Sheryl
2014 Redwood 38FL
MoRyde 8K IS, Disc Brakes, MoRyde Pin Box
17.5 Goodyear G114's, RV Armor Roof
2018 RAM 3500 DRW, Curt Q24 Hitch

rob_fla is offline   Reply With Quote
Old 03-17-2015, 03:23 AM   #7
Site Team
 
Dave&Ginny's Avatar
 
Join Date: Jan 2012
Posts: 5,379
Quote:
Originally Posted by Rick and Mindy View Post
Dave, I had mine at the Service Center after yours, and one of the things on my checklist was the possible crack that has been surfacing on some of the Redwoods. I asked the Service Center if they would install the trim piece so that I would not have to worry about it in the future. They refused and said that they would do it if it did crack, but not just as a precaution. Of course that was when Rick Drinkwine was there.
Didn't ask for it, but it sure got done. I think they did both sides. When I get home tonight I'll verifi it.
__________________
SOB "The RV Wiseguy"
Dave&Ginny is offline   Reply With Quote
Old 03-17-2015, 03:27 AM   #8
Senior Member
 
Rick and Mindy's Avatar
 
Join Date: Feb 2013
Posts: 1,397
I didn't push the issue too much at the Service Center because I'm not sure this is an issue with the 31SL. I don't think there is as much flex with the 31SL as there is with the longer Redwoods. Has anyone on here with the 31SL experienced the cracks?
__________________
Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
Rick and Mindy is offline   Reply With Quote
Old 03-17-2015, 03:28 AM   #9
Senior Member
 
rob_fla's Avatar
 
Join Date: Jan 2014
Posts: 1,645
Quote:
Originally Posted by Dave&Ginny View Post
Didn't ask for it, but it sure got done. I think they did both sides. When I get home tonight I'll verifi it.
Dave, how would they do the side with no slide ?
__________________
Robert & Sheryl
2014 Redwood 38FL
MoRyde 8K IS, Disc Brakes, MoRyde Pin Box
17.5 Goodyear G114's, RV Armor Roof
2018 RAM 3500 DRW, Curt Q24 Hitch

rob_fla is offline   Reply With Quote
Old 03-17-2015, 04:53 AM   #10
Junior Member
 
Join Date: Mar 2014
Posts: 24
The crack only happens under the slide and Dave when I was at Crossroads I took good care of you I worked with Ron in the same office but left for greener pastures
gocubs17 is offline   Reply With Quote
Old 03-17-2015, 05:08 AM   #11
Senior Member
 
atom ant's Avatar
 
Join Date: Feb 2013
Posts: 7,101
Dave,
you must mean front and back of the left side.
__________________
Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
atom ant is offline   Reply With Quote
Old 03-17-2015, 05:20 AM   #12
Site Team
 
Dave&Ginny's Avatar
 
Join Date: Jan 2012
Posts: 5,379
Quote:
Originally Posted by gocubs17 View Post
The crack only happens under the slide and Dave when I was at Crossroads I took good care of you I worked with Ron in the same office but left for greener pastures
I can't tell you enough how much I apreciate what you folks did for me. There's been some great people working in that shop and I never left disappointed.

I'm going to be over in that area in a few weeks and hope I can meet up with some of my old friends
__________________
SOB "The RV Wiseguy"
Dave&Ginny is offline   Reply With Quote
Old 03-17-2015, 07:20 AM   #13
Senior Member
 
Join Date: Feb 2013
Posts: 1,856
Rob,
Can you please be more specific? Did you have two cracks, one crack or no cracks and how did the factory respond? Thanks.
__________________
2012 F350 KR CC DRW w/ some stuff
2013 36FL
Cindy and Tom, Toby and Kasey (our Berner and Newfie)
Oh...I forgot the five kids.
spindrift is offline   Reply With Quote
Old 03-17-2015, 11:30 AM   #14
Senior Member
 
rob_fla's Avatar
 
Join Date: Jan 2014
Posts: 1,645
Tom

We do not have any cracks, our 38FL has the joint / seam at the front edge of both Front Living Room slides.

__________________
Robert & Sheryl
2014 Redwood 38FL
MoRyde 8K IS, Disc Brakes, MoRyde Pin Box
17.5 Goodyear G114's, RV Armor Roof
2018 RAM 3500 DRW, Curt Q24 Hitch

rob_fla is offline   Reply With Quote
Old 03-17-2015, 12:16 PM   #15
Senior Member
 
Join Date: Feb 2013
Posts: 1,856
Rob...sorry for being so thick headed. Did your coach come from the factory like that or did they do this at the Service Center as a preventative measure?
spindrift is offline   Reply With Quote
Old 03-17-2015, 12:26 PM   #16
Senior Member
 
rob_fla's Avatar
 
Join Date: Jan 2014
Posts: 1,645
Tom
Our coach came like that from the factory.
It looked like that the first time I looked at it on Lazy Days lot.
__________________
Robert & Sheryl
2014 Redwood 38FL
MoRyde 8K IS, Disc Brakes, MoRyde Pin Box
17.5 Goodyear G114's, RV Armor Roof
2018 RAM 3500 DRW, Curt Q24 Hitch

rob_fla is offline   Reply With Quote
Old 03-17-2015, 12:31 PM   #17
Senior Member
 
Join Date: Feb 2013
Posts: 1,856
Thanks...now go back to bed.
spindrift is offline   Reply With Quote
Old 03-17-2015, 12:33 PM   #18
Senior Member
 
rob_fla's Avatar
 
Join Date: Jan 2014
Posts: 1,645
I wish, time to head into Houston and enjoy the morning traffic
__________________
Robert & Sheryl
2014 Redwood 38FL
MoRyde 8K IS, Disc Brakes, MoRyde Pin Box
17.5 Goodyear G114's, RV Armor Roof
2018 RAM 3500 DRW, Curt Q24 Hitch

rob_fla is offline   Reply With Quote
Old 03-17-2015, 06:51 PM   #19
Senior Member
 
NW Snowbirds's Avatar
 
Join Date: May 2013
Posts: 299
Send a message via AIM to NW Snowbirds
We have the 31SL and it has the crack on the bedroom slide side.
__________________
2012 Redwood 31SL chasing 2013 GMC 2500HD Duramax SRW
NW Snowbirds is offline   Reply With Quote
Old 03-18-2015, 12:12 AM   #20
Senior Member
 
Rick and Mindy's Avatar
 
Join Date: Feb 2013
Posts: 1,397
Quote:
Originally Posted by NW Snowbirds View Post
We have the 31SL and it has the crack on the bedroom slide side.
When did yours show up and how was it fixed?
__________________
Rick and Mindy
Retired
2013 Redwood 31SL, 2011 Ford F350 SRW, 6.7, Crew Cab with Firestone Bags, Titan Disc Brakes
Rick and Mindy is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Redwood RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT +1. The time now is 11:13 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
×