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Old 08-02-2015, 06:01 PM   #1
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Entry door seam

The metal frame on the right side of the entry door moves 1/16 of an inch when opening and closing the door. It shows a line of no paint. I'm concerned it will only get worse. Haven't taken delivery in the 38gk. The dealer is playing stupid. Is this a structural flaw for the model or is it just one bad door?
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Old 08-02-2015, 06:13 PM   #2
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DO NOT ACCEPT THIS! It will likely get worse. Our door (and many others have said the same) has never worked properly. It binds and is difficult to shut.
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Old 08-02-2015, 06:28 PM   #3
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Quote:
Originally Posted by Huittdvm View Post
The metal frame on the right side of the entry door moves 1/16 of an inch when opening and closing the door. It shows a line of no paint. I'm concerned it will only get worse. Haven't taken delivery in the 38gk. The dealer is playing stupid. Is this a structural flaw for the model or is it just one bad door?
Redwood replaced mine once already and the new door we have had 4 months is starting to do the same thing. My first door I had to slam to shut, this one still works fine but I'm afraid it is just a matter of time before it will not close properly. The doors come unpainted so once replaced they have a painter come out and paint them. From what I can see they are not laminated properly. The friction hinge is what I can see causing it. They are made to tight. The whole hinge flexes on the door frame when opening and closing. This is a design issue redwood needs to fix. I have heard of at least 10 other doors with this same problem.
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Old 08-02-2015, 06:43 PM   #4
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I agree with the "slamming" thing. Ours will close if we slam it shut. I have often wondered which came first? The slamming or the broken door? We have always had to slam ours. Definitely needs to be designed better. Our screen door catches too, in one of the corners, the paint is gone there.
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Old 08-02-2015, 07:09 PM   #5
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Our door has been replaced as well. We had to either slam it shut or pull on the handle so hard I thought it would brake off. The stricker plate was cutting into the door and we were loosing paint on the door and the rain guard. New door is doing the same thing but not as bad. While the friction hinge is a good idea, I think it needs a bit more research, and get the door opening beefed up a bunch before working the way it should.
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Old 08-02-2015, 07:19 PM   #6
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I lost my index fingernail when I caught it in the door slamming it. I would prefer a regular door with the rubber wind stop on the trailer. The hinges and door laminating needs up grading. There is to much flex with the tight hinge in the middle
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Old 08-02-2015, 07:32 PM   #7
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Don't even sign the papers or you will fight to get it fixed, that's why they are playing stupid they want you to sign on the dotted line .... Say no way ...
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Old 08-02-2015, 07:34 PM   #8
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Well, the reality is that with MOST dealerships, if you tell them "fix it and then I sign" it will get fixed in hours. If you wait until you are a "previous customer" then it can take weeks... Just be careful.

Often, you are a priority as long as you haven't taken delivery. After that, it's often "get in line, we're busy."
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Old 08-02-2015, 09:29 PM   #9
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This is from Piper Guy, who is driving: has anyone tried pouring CRC down the hinge? (Seems like a simple idea which has probably been tried unsuccessfully.)
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Old 08-02-2015, 09:37 PM   #10
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I have tried CRC we 40 to no avail
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