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Old 04-16-2015, 10:39 PM   #1
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Awning will not retract

Hi we are in our new Redwood 38GK and the main awning will not retract. I know how to close it by using the jumpers,, I would like to know what can I try before I do that. The rain has just started and I would like to bring in the awning without getting up on a ladder.

I would also like to get into the back of the bedroom TV to connect a Joey. How do I remove the TV...Thanks Ian
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Old 04-16-2015, 11:29 PM   #2
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Can't help with the awning but the TV should push up from the bottom and then the bottom should pull out and then drop down.
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Old 04-16-2015, 11:38 PM   #3
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Quote:
Originally Posted by Ian Smith View Post
Hi we are in our new Redwood 38GK and the main awning will not retract. I know how to close it by using the jumpers,, I would like to know what can I try before I do that. The rain has just started and I would like to bring in the awning without getting up on a ladder.

I would also like to get into the back of the bedroom TV to connect a Joey. How do I remove the TV...Thanks Ian
Ian
Have you checked the 12 fuse panel to see if the fuse is any good. If you have a 12v tester you could check and see if you have power to the switch. Also if I remember someone else with the same problem found the outside plug where the awning plugs in to the side of the coach was loose
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Old 04-16-2015, 11:57 PM   #4
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Maybe a picture of that horrible v shaped mount will help
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File Type: jpg Arlington-20131019-00277.jpg (283.3 KB, 2 views)
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Old 04-17-2015, 02:55 AM   #5
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Quote:
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Maybe a picture of that horrible v shaped mount will help
Yep....if you sit on top of some pillows while laying in bed.....you can see the picture
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Old 04-17-2015, 04:22 AM   #6
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On our2 month old unit, the TV mount in the bedroom is a little different than shown in the picture, but functions the same way.
To remove, push the TV up and slide the bottom out.
To install, install the bottom first and push the TV backward at the top. The top of the wall bracket is spring loaded and the top of the TV bracket will force the spring up.
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Old 04-19-2015, 01:55 AM   #7
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We had the same awning problem and it turned out to be a loose wire shorted out on the switch located in the lower storage compartment near the vac.

Steve
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Old 04-19-2015, 03:49 AM   #8
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Fixed,blown fuse. Thanks for all the help...... Ian
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Old 07-06-2015, 08:55 PM   #9
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When extending or retracting the awning it is very slow. Motors sound like low voltage, but batteries are fully charged?
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Old 07-06-2015, 11:28 PM   #10
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When extending or retracting the awning it is very slow. Motors sound like low voltage, but batteries are fully charged?
The electric awnings all seem to operate slowly. IMO it is under gauged wire feeding them. I have not got to it yet but want to run a 10 gauge jumper wire to see if that is it. It may just be the motors themselves do not turn fast enough. For me slow is better than the manual ones
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