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Old 06-04-2017, 03:03 AM   #1
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Air Conditioner

It's only 88 today but neither front or rear unit will bring the temp down. The rear went from 91 to 88. The livingroom actually went higher after 3 hours. We live in Nothern California and our summer temps are frequently in the high 90's and many times in the 100's. Can't imagine being in our new RW when we get to those temps. Don't know what size our ACs are. We didn't get manuals for either AC and on the list of equipment in our owner packet the brand is identified as airxcel but the model number portion is left blank on both units.

Has anyone upgraded to a larger AC? If so, which brand, model, size did you get? And are you happy with the upgrade? Appreciate any info and input. We have a 38GK
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Old 06-04-2017, 06:11 AM   #2
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AC issues

What year is your 38 GK? There is a way to add a third AC unit. But it will not be ducted air. And you will have an additional cord to plug in. I purchased a small portable AC from Lowes. However you have to vent it out a window. It will however keep you cool. Down side is it takes up some floor space. If you will look at the https://www.redwoodrvowners .com and join their site. They have a very expanded Technical library which will give you lots of pictures and write ups concerning AC modifications. I have insulated the nose cone. I have added two additional return airs. You will find a big part of the problem is the lack of air flow. I have removed and trimmed my air vents to improve air flow. I have climbed upon top and removed the AC covers to insure that the Return air and the supply are not mixing. And that the return is not sucking hot air in. I think you will find that your AC is sucking hot air, and mixing the two. Return and Supply. You will find your AC duct is very restricted. Hope this helps. Let me know if you can't find the info and I will get you some direct links with picture. you may want to remove tow of your Return air vents and with your phone take some pictures facing toward the AC's. You will be shocked at what you find. And will get really mad at Redwood for the horrible design failure. They will not admit it. But They should have to pay for every Redwoods AC being fixed. They will not. I wish this were the only design flaws. But it is not. you will discover all of them as time goes on. Read all the forum posts and you become educated real quick. Redwood can be fixed. At least most issues can. The AC is one problem that you cannot completely fix. Sorry to tell you that.
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Old 06-04-2017, 08:01 AM   #3
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Thank you for your detailed explanation. Not good news though. Our 38GK is a 2016 model. We just bought it brand new April 2017. We are going to try to get it fixed under warranty. Thankfully the town our dealer is in is just as hot in the summer as we are and can't expect it to be okay to have the inside temp at 92 when it's 88 outside. I will check the owners forum, or better have my husband take a look. Redwood should be ashamed of what you've had to deal with so that you don't roast in the summer. The RW owners on this forum are the best and so very helpful.
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Old 06-04-2017, 02:30 PM   #4
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AC issues

This is a very common problem for RW. However, if your seeing 92 degrees inside temp. I suspect something else is the problem. I have had mine not able to pull it down below 84 degrees but it was also over 100 degrees. You should be able to expect at least a 20 degree split from the outside temp. By what your describing, I can assure you something else is going on. Your pulling in outside air. You may also have a units heat pump running also. Sorry for your problems. RW are beautiful RV's. Sad that a few design flaws tarnishes the beauty. However, not sure if this is your first RV or not. But the whole RV industry is junk right now. All of the smaller great family RV companies are being bought out by a couple of big Corps. Sad for the consumer.
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Old 06-04-2017, 02:38 PM   #5
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You may also have a units heat pump running also.
That's a good point - I used to do that by accident all the time! NewRWowner - make sure they are both set to cool. We would have both of ours set to cool, then kick the bedroom to elec heat (heat pump) at night when we went to bed not thinking about the Living Room thermostat. Because they share the same ducts, the upstairs would come on in heat mode, followed by the Living Room in AC mode and they would fight each other all night getting nowhere. Something to check anyway.

Our Redwood had 15,000 BTU units, which is the largest you can get in a rooftop. The only way to increase capacity is to add a 3rd. Airflow is definitely a problem with the Redwood design. As stated, there are some fixes you can do to correct what Redwood messed up in otherwise a good design, mainly electrical bundles running through the duct.
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Old 06-04-2017, 05:00 PM   #6
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Thanks again for your response. We've had 5 slide in campers. We still own a 2004 Host with 2 slides. We owned 1 other 5th wheel, 1 class c moter home and 5 bumper pull trailers. We traded for our RW a 10 year old Arctic Fox that we owned since it was new. We've travelled the U.S. with each one. Never have we had as many problems as we're having with this beautiful RV. It's not been usable most of the time since we've owned it.(:
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Old 06-04-2017, 05:05 PM   #7
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Thanks for your response. It looks like you no longer own a RW? Based on suggestions here my husband is going to try a few things. He says the AC in the rear living area is a heat pump. The one in the front isn't a heat pump.

Barbara
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Old 06-04-2017, 05:12 PM   #8
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Another AC question: Does anyone have the 3rd AC that I understand these rigs are prepped for and if so how well does it work?
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Old 06-04-2017, 08:31 PM   #9
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It's only 88 today but neither front or rear unit will bring the temp down. The rear went from 91 to 88. The livingroom actually went higher after 3 hours. We live in Nothern California and our summer temps are frequently in the high 90's and many times in the 100's. Can't imagine being in our new RW when we get to those temps. Don't know what size our ACs are. We didn't get manuals for either AC and on the list of equipment in our owner packet the brand is identified as airxcel but the model number portion is left blank on both units.

Has anyone upgraded to a larger AC? If so, which brand, model, size did you get? And are you happy with the upgrade? Appreciate any info and input. We have a 38GK
New Redwood owner!! What part of Ca. do you live in?? I am ic Chico, Ca Ac is one of the few things I have not had a problem with. We also have a 2016 38GK. Good luck
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Old 06-05-2017, 12:35 AM   #10
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New Redwood owner!! What part of Ca. do you live in?? I am ic Chico, Ca Ac is one of the few things I have not had a problem with. We also have a 2016 38GK. Good luck
We live in rural Vacaville. It's encouraging that you've not had a problem. Chico can be even hotter than we are during the summer. My husband's parents lived in Corning after retiring so we were in the area frequently. My husband is going to check out some of the suggestions in this thread. Hopefully he'll figure out what the problem is and fix it.
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