Reply
 
Thread Tools Search this Thread Display Modes
 
Old 10-24-2014, 04:50 AM   #1
Member
 
Join Date: Aug 2014
Posts: 45
31SL Door hard to shut

On our 2015 31SL the front door is very hard to shut. At first it shut pretty easy, but now it is hard to shut. You have to pull the handle open to shut it. The dealer said that is what you have to do on the redwoods. Anyone with similar problems?
__________________
2015 31SL: 2015 CHEVROLET 3500 SILVERADO HIGH COUNTRY DURAMAX DIESEL CREW CAB
Cindy & Ray Keen is offline   Reply With Quote
Old 10-24-2014, 04:53 AM   #2
Senior Member
 
atom ant's Avatar
 
Join Date: Feb 2013
Posts: 7,101
What a nonsense response from the Dealer! You should point out what kind of a jerk he is.
__________________
Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
atom ant is offline   Reply With Quote
Old 10-24-2014, 01:44 PM   #3
Senior Member
 
Foxfire's Avatar
 
Join Date: Feb 2014
Posts: 420
A little spray silicone inside the mechanism and a little grease on the latch. If that doesn't work you may have to move the strike.
__________________
2014 31SL: 2014 F350 6.7 litre crew cab:
Steve & Gloria
Foxfire is offline   Reply With Quote
Old 10-24-2014, 03:09 PM   #4
Senior Member
 
travelin' texans's Avatar
 
Join Date: Sep 2012
Posts: 2,915
I use a little candle type wax on the striker plate & latch, much less mess than grease, & spray with silicone.
__________________
Danny & Linda
Former '13 FB owner
Currently rvless!
travelin' texans is online now   Reply With Quote
Old 10-24-2014, 03:24 PM   #5
Senior Member
 
johnboytoo's Avatar
 
Join Date: Jul 2013
Posts: 2,054
On our 38gk they used the wrong screws on the striker plate and, of course, they didn't hold... o the striker plate wouldn't 'catch' it...

in our case the dealer (you know who that is here in DFW) just ignored my request to fix on four visits...

The lubrication helped, but had to go to the hardware store and get some larger countersunk screws that would hold it still...
now opens like a champ !
__________________
Ours: '11 Monaco Diplomat 43DFT followed closely by '14 Jeep 4 dr Wrangler.
Hers: '13 Explorer Sport - AWD 365hp twin turbo scooter!
Previous: '13 Ford F350 CC Platinum and '13 38GK
johnboytoo is offline   Reply With Quote
Old 10-24-2014, 04:14 PM   #6
ab1
Junior Member
 
Join Date: Jun 2014
Posts: 11
Yes...we bought a 2015 Redwood 36RL and we have the same problem...dealer tried adjusting it but still no resolve here....very...very...annoying...will get it addressed again on our first annual inspection...
ab1 is offline   Reply With Quote
Old 10-24-2014, 04:42 PM   #7
Member
 
Marilyn H's Avatar
 
Join Date: Apr 2014
Posts: 80
We're having the same problem w/ our '14 36FB (we've adjusted the stricker plate to help) and yesterday it locked us out! We stepped out to walk the dogs and when the door shut, it locked! Fortunately my wife had stashed a key outside after reading on this forum some time ago that the door could do this! Otherwise we would have had to call a locksmith. Seems to me it's a cheap locking mechanism for such a luxury unit.
__________________
Barton & Marilyn Hammond
Austin, TX

2014 36FB, 2012 F350 DRW,
Onan, Washer/Dryer, Dish Washer, Satellite Internet, Comfort Ride Hitch
Current location: Ozarks, MO
Marilyn H is offline   Reply With Quote
Old 10-24-2014, 06:30 PM   #8
Senior Member
 
0nTheRoad's Avatar
 
Join Date: Feb 2013
Posts: 1,092
I lube the lock with silicone about every month or so, just spray the striker plate and the latch and it closes with ease.
__________________
SOB
0nTheRoad is offline   Reply With Quote
Old 10-24-2014, 06:57 PM   #9
Senior Member
 
Join Date: Jul 2013
Posts: 333
I think it's a bit more complex than a simple adjustment and lube. The door was hard to close on our Redwood, I played with the striker plate and loosened it off, the door worked fine but I saw light and felt a breeze coming in. That may be fine for you southern folks but it's not acceptable for us northerners. I solved the problem by moving the striker plate to a "mid" position and I installed a piece of self adhesive foam insulation on the latch side of the door on the lip, it eliminated the breeze.

The other thing that happens is that depending on how the auto level system works (and what the campsite topography is) the side wall may flex a bit, I found in one campsite that the door appeared locked because it was so hard to pull the latch open. That's the reality of having an RV that moves from site to site.
__________________
2013 Redwood 36RL, 2011 F-450, Sat Internet, Sat TV
almcc is offline   Reply With Quote
Old 10-24-2014, 08:14 PM   #10
Senior Member
 
KenM's Avatar
 
Join Date: Oct 2012
Posts: 104
On our 31SL the the little rain gutter that goes around the top of the door was bent in to far in the top left corner and the door, would hit it every time you tried to open or close it. I took a piece of wood and a hammer and bent up enough to clear the door. Have not had a problem since.
__________________
2013 31SL Full Body Paint, 12CF Fridge, Dual pane windows, Genny,Custom sound system & Upgraded TV's 2010 Ram 2500 CTD QCSRW
KenM is offline   Reply With Quote
Old 10-24-2014, 10:00 PM   #11
Senior Member
 
Join Date: Dec 2012
Posts: 347
Like the OP, our 2014 36RE the front door was very hard to shut. At first it shut pretty easy, but then became hard to shut. We had to pull the handle open to shut it, and hold the inside handle open until it was shut. My dealer tried to move the striker plate, but to no avail. As we were leaving the next week for 5 months of traveling, My dealer suggested we remove the striker plate. After holding a long straight edge along the edge of the door we determined the door was warped. My dealer told me that there should be a slight curvature to the door to make it shut tight, but that our door was too curved. The end result was a new door
__________________
Elliott & Vicky, and Sadie the GSD copilot
2014 36RE, Onan, Titan disc brakes, 17.5 inch Sailun H tires, lots of other options
2013 RAM 3500 CC, LB, DRW, Cummins, AISIN, 4x4
Elliott & Vicky is offline   Reply With Quote
Old 10-27-2014, 01:42 PM   #12
Member
 
Join Date: Jan 2014
Posts: 56
Had the same problem from day 1..... you must REMOVE the entire lock/latch handle mechanism... and lubricate the slider bar AND the small wheel/flip bar THAT IS inside the lock assembly. Spraying from the outside will not reach the areas needing additional lubrication. 5 minute job per latch/door. Unless you have disturbed.(slammed the door hard too many times) the striker plate, no adjustment should be needed. I use a light (sewing machine/3 in 1 oil).. only 4-6 drops are needed. work it in a few times.. re-assemble.
mesg is offline   Reply With Quote
Old 10-27-2014, 04:35 PM   #13
Senior Member
 
Join Date: Sep 2014
Posts: 119
I had the same issue and did for the most part do what mesg did.
__________________

2016 Ram 3500 DRW Laramie Longhorn
2014 RW 38RE
USN Retired
RAMN8TER is offline   Reply With Quote
Old 11-05-2014, 10:21 PM   #14
Senior Member
 
Shane Wood's Avatar
 
Join Date: Nov 2014
Posts: 1,944
Send a message via AIM to Shane Wood Send a message via MSN to Shane Wood Send a message via Yahoo to Shane Wood
i just purchased a 2015 36RL. When we got it home we could not close the door from the inside and had to really slam it from the outside. The dealer sent out a tech to look at it and he found that the door is separating. He said they have hed to replace 8 other doors already. They notified redwood about it over a year ago and they are still putting these doors out. For the price you pay for one of these trailers there should not be these issuse. I have owned numerous Thor products and never had any problems with them until now. I contacted Redwood via email and have still not recieved a reply from them. Apparently they do not like dealing with customers.
Shane Wood is offline   Reply With Quote
Old 11-05-2014, 11:27 PM   #15
Site Team
 
Dave&Ginny's Avatar
 
Join Date: Jan 2012
Posts: 5,379
Which dealer did you buy from? There's a pretty good dealer not too from you in the Kansas City area, maybe they can help you.
__________________
SOB "The RV Wiseguy"
Dave&Ginny is offline   Reply With Quote
Old 11-05-2014, 11:38 PM   #16
Senior Member
 
Shane Wood's Avatar
 
Join Date: Nov 2014
Posts: 1,944
Send a message via AIM to Shane Wood Send a message via MSN to Shane Wood Send a message via Yahoo to Shane Wood
I live on the west coast. My dealer is doing the best he can.
Thanks
Shane Wood is offline   Reply With Quote
Old 11-06-2014, 12:56 AM   #17
Senior Member
 
Foxfire's Avatar
 
Join Date: Feb 2014
Posts: 420
Quote:
Originally Posted by Shane Wood View Post
The dealer sent out a tech to look at it and he found that the door is separating.
What exactly is separating? What part of the door is coming apart to cause it to make it hard to lock, open and close?
__________________
2014 31SL: 2014 F350 6.7 litre crew cab:
Steve & Gloria
Foxfire is offline   Reply With Quote
Old 11-06-2014, 04:19 AM   #18
Site Team
 
Dave&Ginny's Avatar
 
Join Date: Jan 2012
Posts: 5,379
Quote:
Originally Posted by Shane Wood View Post
I live on the west coast. My dealer is doing the best he can.
Thanks

Sorry for the mistake.....your IP address originally came up on google maps as being just East of Newton Kansas. After checking another site it came up in CA
__________________
SOB "The RV Wiseguy"
Dave&Ginny is offline   Reply With Quote
Old 11-07-2014, 12:51 AM   #19
Senior Member
 
Join Date: May 2014
Posts: 486
My 36rl came from the factory hard to shut, and my dealer had it working good when I picked it up. Thanks to this forum, I thought to look close at that before the PDI, when I was catching a peek at the unit, and named it to the dealer before the PDI.
__________________
2013 Dodge Ram 3500 DRW 6.7 Cummins
2017 SOB
JerryL is offline   Reply With Quote
Old 11-07-2014, 02:34 AM   #20
Senior Member
 
atom ant's Avatar
 
Join Date: Feb 2013
Posts: 7,101
The new doors are definitely a different animal from mine. I can't say what any fixes are, as we haven't really had a problem other then the screen latch catching every once in a while.
__________________
Brad & Dory - Lone Tree, CO
CURRENT - 2013 Itasca Meridian 42E/2013 Wrangler 4dr Sahara
SOLD - 2014 Redwood 36RL/2014 F350 DRW
atom ant is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Redwood RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT +1. The time now is 06:58 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
×